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FAQ

  • Q Can I cancel my order?

    A Yes. However, a cancelation fee will be applied. 

  • Q Do I have to pay for the sample?

    A Only if you would like to have the physical sample with you before you decide to order. Then we will charge you a pattern fee and a sample fee. However, the pattern fee will be returned to you when you put the order. 

  • Q What's the difference between embroidered patches and sublimation patches?

    A

    Embroidered patches are made by stitching different colors of thread onto twill fabric. In terms of dimention, you'll have the best result with embroidered patches. 

    On the other hand, if you're looking for something more detail-oriented, sublimation patches will be the one you seek. we use heat transfer technique to dye colors onto a substrate fabric, therefore we would be able to recreate the intricate designs or wordings of your artwork. 

    What if you want to have both dimention and detial? We can do both for you! By intergrating embroidery and sublimation, the patch will be simply amazing. 

  • Q What is the price for your patches?

    A The price for embroidered patches may vary depending on the size(width x height), artwork, backing, border type and quantity. Please provide the above detials along with your designs in jpg./pdf./ai. form to us as well as the date needed and we will get back to you within one working day.  

  • Q How many colors can a thorn shoulder patch have?

    A Each guest makes the embroidery shoulder patch to be most can select 7 kind of colors, surpasses the words, a color will always overcharge.

  • Q Do you offer different backings?

    A Yes, we offer iron on, self stick, velcro, plastic, button loop, magnet as well as military clutch pins. All with additional charge. 

  • Q How long will it take to receive my patches?

    A Sampling takes 5 working days. Once you approve, delivery for embroidered patches take about 3 weeks and sublimation patches about 4 weeks. Situation may vary case by case.

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4F No. 68 Jiuqiong St., Luzhou Dist., 
New Taipei City 24750, Taiwan, R.O.C.
Telephone:+886-2-8286-1315
FAX:+886-2-8285-8731
Email: service@djemblem.com
 

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